Welcome to
your desk.
Everything you need to work the floor, understand the systems, and make something of your own.
The player guide
Getting started
Set up the game, create a career and complete first-shift training.
Read chapter Play 02Controls and desktop
Desk interactions, Nimbus OS apps, bindings, sound and language settings.
Read chapter Play 03Handling calls
Work an inbound call from the ring to a correctly logged ticket.
Read chapter Play 04Verification and diagnosis
Two-factor checks, honest mistakes, fraud, lockouts and diagnostic results.
Read chapter Play 05Solutions, equipment and plans
Match articles and actions; complete shipments, moves, signup and plan changes.
Read chapterThe systems guide
Career, scores and progression
Daily grades, reviews, service tiers, training, supervision and career legacy.
Read chapter Systems 07Money, stress, equipment and home
Income, recovery, shops, certification spending, apartments, bills and outbound business.
Read chapter Systems 08Cases, coworkers and office events
Callbacks, customer loyalty, office morale, colleagues, rivals and folded story spoilers.
Read chapter Systems 09Night Shift
Endless overnight waves, stacking memos, survival hazards, Overtime Tokens and unlocks.
Read chapter Systems 10Multiplayer shifts
Host and join, races, Co-Op, Free For All, routing, sabotage and private modded agreement.
Read chapterHelp & settings
The creator guide
Installing mods, profiles and saved games
Workshop and ZIP installation, profiles, dependencies, source selection and frozen save requirements.
Read chapter Create 13Your first mod: create a complete support call
A complete guided call pack with working manifest, knowledge, CRM, recordings and local trophy examples.
Read chapter Create 14Mod file format and content reference
All sixteen content editors, compatibility, IDs, fields, limits, dependencies and supported data boundaries.
Read chapter Create 15Languages, recordings and office appearance
Locale dictionaries, stable recording IDs, actors, imports, fallback and supported office art surfaces.
Read chapter Create 16Branching calls, rules and standalone campaigns
Bounded graph nodes, conditions, effects, relationships, mail choices, recurring characters, endings and persistence.
Read chapter Create 17Challenges, custom Night Shift and private modded co-op
Authored resources, objectives, call pools, waves, memos, separate results and shared multiplayer content agreement.
Read chapter Create 18Sharing, publication, playtesting and troubleshooting
Validated ZIPs, offline CLI, Workshop metadata and change previews, recovery, release testing and debugging.
Read chapter